Discussion :

[elajjouri]

Bonjour,
J'aimerais bien savoir les taches que faire un Key User au niveau d'une entreprise
et quelles sont les compétences demandées pour occuper ce poste ?
merci d'avance pour l'aide.

[Stephane62]

Bonjour ,

ci joint roles et responsabilités d'un Key User :

COMMUNICATION
Share with colleagues and team the project justification and timing, and new informations
To log all issues encountered in the Data-base
To follow-up on all issues logged
To exchange with the other key users on difficulties and on suspected improvements
Ensure interface between other people involved in the tests
Motivate other members of the team

TECHNICAL
Participate to training sessions
Prepare and review tests scripts
Test and evaluate the differences and new functionalities
Validate new functionalities via tests scripts when possible
Help in generic profiles design

ORGANISATION
Share tests scripts calendar realisation
Define users in charge of each part of the business process flow
Highlight any resource/timing issue regarding test scripts

GENERATING VALUE
Optimize actual SAP and business processes
Elaborate training support
Deliver training to SAP users
Share business processes with colleagues of other departments to be aware of all interfaces and common issues

Pour ce qui est des compétences ,rien de spécifique :
- une bonne connaissance des flux et de l'organisation de l'entreprise.
- de la curiosité
- bonne maitrise des outils de micro (excel+macro , word )
- connaissance de l'anglais technique du métier et de SAP, si groupe international .

Bon courage
Stéphane