Clearing an Enterprise manager agent that fails to upload
Posted by John Hallas on December 10, 2008
This is the standard set of actions that I go through when I have problems with an EM agent that a stop/start/upload does not resolve
The two types of errors I generally see are
EMD upload error: uploadXMLFiles skipped :: OMS version not checked yet..
Starting agent …………………………… started but not ready.
Follow the steps below, which can be cut and pasted
export AGENT_HOME=/app/oracle/product/gc10.2/agent10g/
Stop the agent
$AGENT_HOME/bin/emctl stop agent
Remove the old log files from AGENT_HOME/sysman/log
Delete any pending upload files from the agent home
rm -r $AGENT_HOME/sysman/emd/state/*
rm -r $AGENT_HOME/sysman/emd/upload/*
rm $AGENT_HOME/sysman/emd/lastupld.xml
rm $AGENT_HOME/sysman/emd/agntstmp.txt
rm $AGENT_HOME/sysman/emd/protocol.ini
Start the agent
$AGENT_HOME/bin/emctl start agent
Issue an agent clearstate from the agent home
$AGENT_HOME/bin/emctl clearstate agent
Force an upload to the OMS
$AGENT_HOME/bin/emctl upload agent
Finally I sometimes need to re-secure the agent
$AGENT_HOME/bin/emctl secure agent
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