Bon jour,

Let me introduce you STA Ticket System, a new ticketing tool for SAP. You can create bug reports in SAP and the program includes all runtime information automatically:

- system name and client number
- logo user name and language
- program name, transaction code, screen number, subscreen number etc.
- screen field values (also selection screen field values)
- and much more...

The program can attach the following automatically:
- SU53 output
- short dump
- shortcut to relevant transaction
- screenshot

You can create the tickets in PDF or Word format or send it as an email or to external issue tracking systems (for ex. Zendesk).

See videos on Youtube:

http://youtube.com/c/StatechnologiesKft

More info here:

http://sta-technologies.com/products/ticket-system

Have a nice day!