1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406
| set ANSI_NULLS ON
set QUOTED_IDENTIFIER ON
go
ALTER procedure [dbo].[ProcStockDevSupervision]
@idaget as nvarchar(10),
@campagne1 as nvarchar(30),
@campagne2 as nvarchar(30),
@campagne3 as nvarchar(30)
as
WITH PremierTableau
AS
(
SELECT
-- GLOBAL PLATEAU
COUNT(CASE WHEN CallStatusNum = '1' THEN Duration END) AS CPG_Plateau,
COUNT(CASE WHEN CallStatusNum = '2' THEN Duration END) AS CAG_Plateau,
COUNT(CASE WHEN CallStatusNum = '3' THEN Duration END) AS RefusRepondreG_Plateau,
COUNT(CASE WHEN CallStatusNum = '4' THEN Duration END) AS DoublonsG_Plateau,
COUNT(CASE WHEN CallStatusNum = '5' THEN Duration END) AS HorsCibleG_Plateau,
COUNT(CASE WHEN CallStatusNum = '6' THEN Duration END) AS InjoignableG_Plateau,
COUNT(CASE WHEN CallStatusNum = '7' THEN Duration END) AS RefusVPEG_Plateau,
COUNT(CASE WHEN CallStatusNum = '91' THEN Duration END) AS FauxNumG_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '1' THEN Duration END)) / NULLIF((COUNT(CASE WHEN CallStatusNum = '1' THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '2' THEN Duration END)+ COUNT(CASE WHEN CallStatusNum = '7' THEN Duration END)),0)*100) AS TAccord_G_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '2' THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') THEN Duration END),0)*100) AS TCA_G_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '3' THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') THEN Duration END),0)*100) AS TRR_G_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '4' THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') THEN Duration END),0)*100) AS TDoublons_G_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '5' THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') THEN Duration END),0)*100) AS THCible_G_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '6' THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') THEN Duration END),0)*100) AS TInjoignable_G_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '7' THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') THEN Duration END),0)*100) AS TRefusVPE_G_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '91' THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') THEN Duration END),0)*100) AS TFN_G_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),sum(CallStatus.Cost)) / NULLIF(COUNT(CASE WHEN CallStatusNum = '1' THEN Duration END),0)) AS PrimeMoyenneG_Plateau,
-- GLOBAL AGENT
COUNT(CASE WHEN CallStatusNum = '1' AND LastAgent=@idaget THEN Duration END) AS CPG_Agent,
COUNT(CASE WHEN CallStatusNum = '2' AND LastAgent=@idaget THEN Duration END) AS CAG_Agent,
COUNT(CASE WHEN CallStatusNum = '3' AND LastAgent=@idaget THEN Duration END) AS RefusRepondreG_Agent,
COUNT(CASE WHEN CallStatusNum = '4' AND LastAgent=@idaget THEN Duration END) AS DoublonsG_Agent,
COUNT(CASE WHEN CallStatusNum = '5' AND LastAgent=@idaget THEN Duration END) AS HorsCibleG_Agent,
COUNT(CASE WHEN CallStatusNum = '6' AND LastAgent=@idaget THEN Duration END) AS InjoignableG_Agent,
COUNT(CASE WHEN CallStatusNum = '7' AND LastAgent=@idaget THEN Duration END) AS RefusVPEG_Agent,
COUNT(CASE WHEN CallStatusNum = '91' AND LastAgent=@idaget THEN Duration END) AS FauxNumG_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '1' AND LastAgent=@idaget THEN Duration END)) / NULLIF((COUNT(CASE WHEN CallStatusNum = '1' AND LastAgent=@idaget THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '2' AND LastAgent=@idaget THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '7' AND LastAgent=@idaget THEN Duration END)),0)*100) AS TAccord_G_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '2' AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastAgent=@idaget THEN Duration END),0)*100) AS TCA_G_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '3' AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastAgent=@idaget THEN Duration END),0)*100) AS TRR_G_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '4' AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastAgent=@idaget THEN Duration END),0)*100) AS TDoublons_G_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '5' AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastAgent=@idaget THEN Duration END),0)*100) AS THCible_G_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '6' AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastAgent=@idaget THEN Duration END),0)*100) AS TInjoignable_G_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '7' AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastAgent=@idaget THEN Duration END),0)*100) AS TRefusVPE_G_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '91' AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastAgent=@idaget THEN Duration END),0)*100) AS TFN_G_Agent,
Convert(decimal(16,2), convert(decimal(16,2),(SELECT sum(CallStatus.cost) FROM HN_ONDATA2.dbo.odcalls CROSS JOIN HN_ADMIN.dbo.CallStatus WHERE (HN_ONDATA2.dbo.odcalls.CallStatusGroup = HN_ADMIN.dbo.callstatus.statusgroup) AND (HN_ONDATA2.dbo.odcalls.CallStatusNum = HN_ADMIN.dbo.callstatus.StatusCode) AND (HN_ONDATA2.dbo.odcalls.CallStatusDetail = HN_ADMIN.dbo.callstatus.StatusDetail) AND (CustomerID = '1') AND (CallStatusNum = 1 OR CallStatusNum = 2 OR CallStatusNum = 3 OR CallStatusNum = 4 OR CallStatusNum = 5 OR CallStatusNum = 6 OR CallStatusNum= 7 OR CallStatusNum = 91) AND (LEFT(CallLocalTimeString, 8) = CONVERT(nvarchar, GETDATE(), 112)) AND LASTAGENT=@idaget )) / NULLIF(COUNT(CASE WHEN CallStatusNum = '1' AND LastAgent=@idaget THEN Duration END),0)) AS PrimeMoyenneG_Agent,
-- CAMPAGNE1 PLATEAU
COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne1 THEN Duration END) AS CPC1_Plateau,
COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne1 THEN Duration END) AS CAC1_Plateau,
COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne1 THEN Duration END) AS RefusRepondreC1_Plateau,
COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne1 THEN Duration END) AS DoublonsC1_Plateau,
COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne1 THEN Duration END) AS HorsCibleC1_Plateau,
COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne1 THEN Duration END) AS InjoignableC1_Plateau,
COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne1 THEN Duration END) AS RefusVPEC1_Plateau,
COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne1 THEN Duration END) AS FauxNumC1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne1 THEN Duration END)) / NULLIF((COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne1 THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne1 THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne1 THEN Duration END)),0)*100) AS TAccord_C1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne1 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 THEN Duration END),0)*100) AS TCA_C1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne1 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 THEN Duration END),0)*100) AS TRR_C1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne1 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 THEN Duration END),0)*100) AS TDoublons_C1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne1 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 THEN Duration END),0)*100) AS THCible_C1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne1 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 THEN Duration END),0)*100) AS TInjoignable_C1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne1 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 THEN Duration END),0)*100) AS TRefusVPE_C1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne1 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 THEN Duration END),0)*100) AS TFN_C1_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),(SELECT sum(CallStatus.cost) FROM HN_ONDATA2.dbo.odcalls CROSS JOIN HN_ADMIN.dbo.CallStatus WHERE (HN_ONDATA2.dbo.odcalls.CallStatusGroup = HN_ADMIN.dbo.callstatus.statusgroup) AND (HN_ONDATA2.dbo.odcalls.CallStatusNum = HN_ADMIN.dbo.callstatus.StatusCode) AND (HN_ONDATA2.dbo.odcalls.CallStatusDetail = HN_ADMIN.dbo.callstatus.StatusDetail) AND (CustomerID = '1') AND (CallStatusNum = 1 OR CallStatusNum = 2 OR CallStatusNum = 3 OR CallStatusNum = 4 OR CallStatusNum = 5 OR CallStatusNum = 6 OR CallStatusNum=7 OR CallStatusNum = 91) AND (LEFT(CallLocalTimeString, 8) = CONVERT(nvarchar, GETDATE(), 112)) AND LastCampaign = @campagne1)) / NULLIF(COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne1 THEN Duration END),0)) AS PrimeMoyenneC1_Plateau,
-- CAMPAGNE1 AGENT
COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) AS CPC1_Agent,
COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) AS CAC1_Agent,
COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) AS RefusRepondreC1_Agent,
COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) AS DoublonsC1_Agent,
COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) AS HorsCibleC1_Agent,
COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) AS InjoignableC1_Agent,
COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) AS RefusVPEC1_Agent,
COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) AS FauxNumC1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)) / NULLIF((COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)),0)*100) AS TAccord_C1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END),0)*100) AS TCA_C1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END),0)*100) AS TRR_C1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END),0)*100) AS TDoublons_C1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END),0)*100) AS THCible_C1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END),0)*100) AS TInjoignable_C1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END),0)*100) AS TRefusVPE_C1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END),0)*100) AS TFN_C1_Agent,
Convert(decimal(16,2), convert(decimal(16,2),(SELECT sum(CallStatus.cost) FROM HN_ONDATA2.dbo.odcalls CROSS JOIN HN_ADMIN.dbo.CallStatus WHERE (HN_ONDATA2.dbo.odcalls.CallStatusGroup = HN_ADMIN.dbo.callstatus.statusgroup) AND (HN_ONDATA2.dbo.odcalls.CallStatusNum = HN_ADMIN.dbo.callstatus.StatusCode) AND (HN_ONDATA2.dbo.odcalls.CallStatusDetail = HN_ADMIN.dbo.callstatus.StatusDetail) AND (CustomerID = '1') AND (CallStatusNum = 1 OR CallStatusNum = 2 OR CallStatusNum = 3 OR CallStatusNum = 4 OR CallStatusNum = 5 OR CallStatusNum = 6 OR CallStatusNum=7 OR CallStatusNum = 91) AND (LEFT(CallLocalTimeString, 8) = CONVERT(nvarchar, GETDATE(), 112)) AND LastCampaign = @campagne1 AND LastAgent=@idaget)) / NULLIF(COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne1 AND LastAgent=@idaget THEN Duration END),0)) AS PrimeMoyenneC1_Agent,
-- CAMPAGNE2 PLATEAU
COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne2 THEN Duration END) AS CPC2_Plateau,
COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne2 THEN Duration END) AS CAC2_Plateau,
COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne2 THEN Duration END) AS RefusRepondreC2_Plateau,
COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne2 THEN Duration END) AS DoublonsC2_Plateau,
COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne2 THEN Duration END) AS HorsCibleC2_Plateau,
COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne2 THEN Duration END) AS InjoignableC2_Plateau,
COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne2 THEN Duration END) AS RefusVPEC2_Plateau,
COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne2 THEN Duration END) AS FauxNumC2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne2 THEN Duration END)) / NULLIF((COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne2 THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne2 THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne2 THEN Duration END)),0)*100) AS TAccord_C2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne2 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 THEN Duration END),0)*100) AS TCA_C2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne2 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 THEN Duration END),0)*100) AS TRR_C2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne2 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 THEN Duration END),0)*100) AS TDoublons_C2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne2 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 THEN Duration END),0)*100) AS THCible_C2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne2 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 THEN Duration END),0)*100) AS TInjoignable_C2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne2 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 THEN Duration END),0)*100) AS TRefusVPE_C2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne2 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 THEN Duration END),0)*100) AS TFN_C2_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),(SELECT sum(CallStatus.cost) FROM HN_ONDATA2.dbo.odcalls CROSS JOIN HN_ADMIN.dbo.CallStatus WHERE (HN_ONDATA2.dbo.odcalls.CallStatusGroup = HN_ADMIN.dbo.callstatus.statusgroup) AND (HN_ONDATA2.dbo.odcalls.CallStatusNum = HN_ADMIN.dbo.callstatus.StatusCode) AND (HN_ONDATA2.dbo.odcalls.CallStatusDetail = HN_ADMIN.dbo.callstatus.StatusDetail) AND (CustomerID = '1') AND (CallStatusNum = 1 OR CallStatusNum = 2 OR CallStatusNum = 3 OR CallStatusNum = 4 OR CallStatusNum = 5 OR CallStatusNum = 6 OR CallStatusNum = 7 OR CallStatusNum = 91) AND (LEFT(CallLocalTimeString, 8) = CONVERT(nvarchar, GETDATE(), 112)) AND LastCampaign = @campagne2)) / NULLIF(COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne2 THEN Duration END),0)) AS PrimeMoyenneC2_Plateau,
-- CAMPAGNE2 AGENT
COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) AS CPC2_Agent,
COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) AS CAC2_Agent,
COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) AS RefusRepondreC2_Agent,
COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) AS DoublonsC2_Agent,
COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) AS HorsCibleC2_Agent,
COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) AS InjoignableC2_Agent,
COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) AS RefusVPEC2_Agent,
COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) AS FauxNumC2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)) / NULLIF((COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)),0)*100) AS TAccord_C2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END),0)*100) AS TCA_C2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END),0)*100) AS TRR_C2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END),0)*100) AS TDoublons_C2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END),0)*100) AS THCible_C2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END),0)*100) AS TInjoignable_C2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END),0)*100) AS TRefusVPE_C2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END),0)*100) AS TFN_C2_Agent,
Convert(decimal(16,2), convert(decimal(16,2),(SELECT sum(CallStatus.cost) FROM HN_ONDATA2.dbo.odcalls CROSS JOIN HN_ADMIN.dbo.CallStatus WHERE (HN_ONDATA2.dbo.odcalls.CallStatusGroup = HN_ADMIN.dbo.callstatus.statusgroup) AND (HN_ONDATA2.dbo.odcalls.CallStatusNum = HN_ADMIN.dbo.callstatus.StatusCode) AND (HN_ONDATA2.dbo.odcalls.CallStatusDetail = HN_ADMIN.dbo.callstatus.StatusDetail) AND (CustomerID = '1') AND (CallStatusNum = 1 OR CallStatusNum = 2 OR CallStatusNum = 3 OR CallStatusNum = 4 OR CallStatusNum = 5 OR CallStatusNum = 6 OR CallStatusNum = 7 OR CallStatusNum = 91) AND (LEFT(CallLocalTimeString, 8) = CONVERT(nvarchar, GETDATE(), 112)) AND LastCampaign = @campagne2 AND LastAgent=@idaget)) / NULLIF(COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne2 AND LastAgent=@idaget THEN Duration END),0)) AS PrimeMoyenneC2_Agent,
-- CAMPAGNE3 PLATEAU
COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne3 THEN Duration END) AS CPC3_Plateau,
COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne3 THEN Duration END) AS CAC3_Plateau,
COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne3 THEN Duration END) AS RefusRepondreC3_Plateau,
COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne3 THEN Duration END) AS DoublonsC3_Plateau,
COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne3 THEN Duration END) AS HorsCibleC3_Plateau,
COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne3 THEN Duration END) AS InjoignableC3_Plateau,
COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne3 THEN Duration END) AS RefusVPEC3_Plateau,
COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne3 THEN Duration END) AS FauxNumC3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne3 THEN Duration END)) / NULLIF((COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne3 THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne3 THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne3 THEN Duration END)),0)*100) AS TAccord_C3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne3 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 THEN Duration END),0)*100) AS TCA_C3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne3 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 THEN Duration END),0)*100) AS TRR_C3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne3 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 THEN Duration END),0)*100) AS TDoublons_C3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne3 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 THEN Duration END),0)*100) AS THCible_C3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne3 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 THEN Duration END),0)*100) AS TInjoignable_C3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne3 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 THEN Duration END),0)*100) AS TRefusVPE_C3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne3 THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 THEN Duration END),0)*100) AS TFN_C3_Plateau,
Convert(decimal(16,2), convert(decimal(16,2),(SELECT sum(CallStatus.cost) FROM HN_ONDATA2.dbo.odcalls CROSS JOIN HN_ADMIN.dbo.CallStatus WHERE (HN_ONDATA2.dbo.odcalls.CallStatusGroup = HN_ADMIN.dbo.callstatus.statusgroup) AND (HN_ONDATA2.dbo.odcalls.CallStatusNum = HN_ADMIN.dbo.callstatus.StatusCode) AND (HN_ONDATA2.dbo.odcalls.CallStatusDetail = HN_ADMIN.dbo.callstatus.StatusDetail) AND (CustomerID = '1') AND (CallStatusNum = 1 OR CallStatusNum = 2 OR CallStatusNum = 3 OR CallStatusNum = 4 OR CallStatusNum = 5 OR CallStatusNum = 6 OR CallStatusNum = 7 OR CallStatusNum = 91) AND (LEFT(CallLocalTimeString, 8) = CONVERT(nvarchar, GETDATE(), 112)) AND LastCampaign = @campagne3)) / NULLIF(COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne3 THEN Duration END),0)) AS PrimeMoyenneC3_Plateau,
-- CAMPAGNE3 AGENT
COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) AS CPC3_Agent,
COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) AS CAC3_Agent,
COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) AS RefusRepondreC3_Agent,
COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) AS DoublonsC3_Agent,
COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) AS HorsCibleC3_Agent,
COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) AS InjoignableC3_Agent,
COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) AS RefusVPEC3_Agent,
COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) AS FauxNumC3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)) / NULLIF((COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END) + COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)),0)*100) AS TAccord_C3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '2' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END),0)*100) AS TCA_C3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '3' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END),0)*100) AS TRR_C3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '4' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END),0)*100) AS TDoublons_C3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '5' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END),0)*100) AS THCible_C3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '6' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END),0)*100) AS TInjoignable_C3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '7' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END),0)*100) AS TRefusVPE_C3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),COUNT(CASE WHEN CallStatusNum = '91' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END)) / NULLIF(COUNT(CASE WHEN CallStatusNum in('1','2','3','4','5','6','7','91') AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END),0)*100) AS TFN_C3_Agent,
Convert(decimal(16,2), convert(decimal(16,2),(SELECT sum(CallStatus.cost) FROM HN_ONDATA2.dbo.odcalls CROSS JOIN HN_ADMIN.dbo.CallStatus WHERE (HN_ONDATA2.dbo.odcalls.CallStatusGroup = HN_ADMIN.dbo.callstatus.statusgroup) AND (HN_ONDATA2.dbo.odcalls.CallStatusNum = HN_ADMIN.dbo.callstatus.StatusCode) AND (HN_ONDATA2.dbo.odcalls.CallStatusDetail = HN_ADMIN.dbo.callstatus.StatusDetail) AND (CustomerID = '1') AND (CallStatusNum = 1 OR CallStatusNum = 2 OR CallStatusNum = 3 OR CallStatusNum = 4 OR CallStatusNum = 5 OR CallStatusNum = 6 OR CallStatusNum = 7 OR CallStatusNum = 91) AND (LEFT(CallLocalTimeString, 8) = CONVERT(nvarchar, GETDATE(), 112)) AND LastCampaign = @campagne3 AND LastAgent=@idaget)) / NULLIF(COUNT(CASE WHEN CallStatusNum = '1' AND LastCampaign = @campagne3 AND LastAgent=@idaget THEN Duration END),0)) AS PrimeMoyenneC3_Agent
FROM HN_ONDATA2.dbo.odcalls CROSS JOIN HN_ADMIN.dbo.CallStatus
WHERE(HN_ONDATA2.dbo.odcalls.CallStatusGroup = HN_ADMIN.dbo.CallStatus.statusgroup)
AND (HN_ONDATA2.dbo.odcalls.CallStatusNum = HN_ADMIN.dbo.CallStatus.StatusCode)
AND (HN_ONDATA2.dbo.odcalls.CallStatusDetail = HN_ADMIN.dbo.CallStatus.StatusDetail)
AND (CustomerID = '97')
AND (CallStatusNum = 1 OR CallStatusNum = 2 OR CallStatusNum = 3 OR CallStatusNum = 4 OR CallStatusNum = 5 OR CallStatusNum = 6 OR CallStatusNum =7 OR CallStatusNum = 91)
AND (LastCampaign = @campagne1 OR LastCampaign = @campagne2 OR LastCampaign = @campagne3)
AND (LEFT(CallLocalTimeString, 8) = CONVERT(nvarchar, GETDATE(), 112))
)
-----------------------------------------------------
UPDATE DEV_SUPERVISION.dbo.Tableau_Final
SET
-- GLOBAL PLATEAU
CG_PLATEAU = CASE INDICATEUR
WHEN 'VENTES' THEN PremierTableau.CPG_Plateau
WHEN 'CA' THEN PremierTableau.CAG_Plateau
WHEN 'REFUS DE REPONDRE' THEN PremierTableau.RefusRepondreG_Plateau
WHEN 'DOUBLONS' THEN PremierTableau.DoublonsG_Plateau
WHEN 'HORS CIBLES' THEN PremierTableau.HorsCibleG_Plateau
WHEN 'INJOIGNABLES' THEN PremierTableau.InjoignableG_Plateau
WHEN 'REFUS VPE' THEN PremierTableau.RefusVPEG_Plateau
WHEN 'FAUX NUMEROS' THEN PremierTableau.FauxNumG_Plateau
ELSE CG_PLATEAU
END,
-- GLOBAL AGENT
CG_PERSO = CASE INDICATEUR
WHEN 'VENTES' THEN PremierTableau.CPG_Agent
WHEN 'CA' THEN PremierTableau.CAG_Agent
WHEN 'REFUS DE REPONDRE' THEN PremierTableau.RefusRepondreG_Agent
WHEN 'DOUBLONS' THEN PremierTableau.DoublonsG_Agent
WHEN 'HORS CIBLES' THEN PremierTableau.HorsCibleG_Agent
WHEN 'INJOIGNABLES' THEN PremierTableau.InjoignableG_Agent
WHEN 'REFUS VPE' THEN PremierTableau.RefusVPEG_Agent
WHEN 'FAUX NUMEROS' THEN PremierTableau.FauxNumG_Agent
ELSE CG_PERSO
END,
-- CAMPAGNE1 PLATEAU
C1_PLATEAU = CASE INDICATEUR
WHEN 'VENTES' THEN PremierTableau.CPC1_Plateau
WHEN 'CA' THEN PremierTableau.CAC1_Plateau
WHEN 'REFUS DE REPONDRE' THEN PremierTableau.RefusRepondreC1_Plateau
WHEN 'DOUBLONS' THEN PremierTableau.DoublonsC1_Plateau
WHEN 'HORS CIBLES' THEN PremierTableau.HorsCibleC1_Plateau
WHEN 'INJOIGNABLES' THEN PremierTableau.InjoignableC1_Plateau
WHEN 'REFUS VPE' THEN PremierTableau.RefusVPEC1_Plateau
WHEN 'FAUX NUMEROS' THEN PremierTableau.FauxNumC1_Plateau
ELSE C1_PLATEAU
END,
-- CAMPAGNE1 AGENT
C1_PERSO = CASE INDICATEUR
WHEN 'VENTES' THEN PremierTableau.CPC1_Agent
WHEN 'CA' THEN PremierTableau.CAC1_Agent
WHEN 'REFUS DE REPONDRE' THEN PremierTableau.RefusRepondreC1_Agent
WHEN 'DOUBLONS' THEN PremierTableau.DoublonsC1_Agent
WHEN 'HORS CIBLES' THEN PremierTableau.HorsCibleC1_Agent
WHEN 'INJOIGNABLES' THEN PremierTableau.InjoignableC1_Agent
WHEN 'REFUS VPE' THEN PremierTableau.RefusVPEC1_Agent
WHEN 'FAUX NUMEROS' THEN PremierTableau.FauxNumC1_Agent
ELSE C1_PERSO
END,
-- CAMPAGNE2 PLATEAU
C2_PLATEAU = CASE INDICATEUR
WHEN 'VENTES' THEN PremierTableau.CPC2_Plateau
WHEN 'CA' THEN PremierTableau.CAC2_Plateau
WHEN 'REFUS DE REPONDRE' THEN PremierTableau.RefusRepondreC2_Plateau
WHEN 'DOUBLONS' THEN PremierTableau.DoublonsC2_Plateau
WHEN 'HORS CIBLES' THEN PremierTableau.HorsCibleC2_Plateau
WHEN 'INJOIGNABLES' THEN PremierTableau.InjoignableC2_Plateau
WHEN 'REFUS VPE' THEN PremierTableau.RefusVPEC2_Plateau
WHEN 'FAUX NUMEROS' THEN PremierTableau.FauxNumC2_Plateau
ELSE C2_PLATEAU
END,
-- CAMPAGNE2 AGENT
C2_PERSO = CASE INDICATEUR
WHEN 'VENTES' THEN PremierTableau.CPC2_Agent
WHEN 'CA' THEN PremierTableau.CAC2_Agent
WHEN 'REFUS DE REPONDRE' THEN PremierTableau.RefusRepondreC2_Agent
WHEN 'DOUBLONS' THEN PremierTableau.DoublonsC2_Agent
WHEN 'HORS CIBLES' THEN PremierTableau.HorsCibleC2_Agent
WHEN 'INJOIGNABLES' THEN PremierTableau.InjoignableC2_Agent
WHEN 'REFUS VPE' THEN PremierTableau.RefusVPEC2_Agent
WHEN 'FAUX NUMEROS' THEN PremierTableau.FauxNumC2_Agent
ELSE C2_PERSO
END,
-- CAMPAGNE3 PLATEAU
C3_PLATEAU = CASE INDICATEUR
WHEN 'VENTES' THEN PremierTableau.CPC3_Plateau
WHEN 'CA' THEN PremierTableau.CAC3_Plateau
WHEN 'REFUS DE REPONDRE' THEN PremierTableau.RefusRepondreC3_Plateau
WHEN 'DOUBLONS' THEN PremierTableau.DoublonsC3_Plateau
WHEN 'HORS CIBLES' THEN PremierTableau.HorsCibleC3_Plateau
WHEN 'INJOIGNABLES' THEN PremierTableau.InjoignableC3_Plateau
WHEN 'REFUS VPE' THEN PremierTableau.RefusVPEC3_Plateau
WHEN 'FAUX NUMEROS' THEN PremierTableau.FauxNumC3_Plateau
ELSE C3_PLATEAU
END,
-- CAMPAGNE3 AGENT
C3_PERSO = CASE INDICATEUR
WHEN 'VENTES' THEN PremierTableau.CPC3_Agent
WHEN 'CA' THEN PremierTableau.CAC3_Agent
WHEN 'REFUS DE REPONDRE' THEN PremierTableau.RefusRepondreC3_Agent
WHEN 'DOUBLONS' THEN PremierTableau.DoublonsC3_Agent
WHEN 'HORS CIBLES' THEN PremierTableau.HorsCibleC3_Agent
WHEN 'INJOIGNABLES' THEN PremierTableau.InjoignableC3_Agent
WHEN 'REFUS VPE' THEN PremierTableau.RefusVPEC3_Agent
WHEN 'FAUX NUMEROS' THEN PremierTableau.FauxNumC3_Agent
ELSE C3_PERSO
END
FROM PremierTableau,DEV_SUPERVISION.dbo.Tableau_Final
-----------------------------------------------------
UPDATE DEV_SUPERVISION.dbo.Tableau_Final2
SET
-- GLOBAL PLATEAU
CG_PLATEAU = CASE INDICATEUR
WHEN 'TAUX D ACCORD' THEN PremierTableau.TAccord_G_Plateau
WHEN 'TAUX CA/FT' THEN PremierTableau.TCA_G_Plateau
WHEN 'TAUX RR/FT' THEN PremierTableau.TRR_G_Plateau
WHEN 'TAUX DOUBLONS/FT' THEN PremierTableau.TDoublons_G_Plateau
WHEN 'TAUX DE HC/FT' THEN PremierTableau.THCible_G_Plateau
WHEN 'TAUX INJOIGNABLE/FT' THEN PremierTableau.TInjoignable_G_Plateau
WHEN 'TAUX REFUS VPE/FT' THEN PremierTableau.TRefusVPE_G_Plateau
WHEN 'TAUX FN/FT' THEN PremierTableau.TFN_G_Plateau
WHEN 'PRIME MOYENNE' THEN PremierTableau.PrimeMoyenneG_Plateau
ELSE CG_PLATEAU
END,
-- GLOBAL AGENT
CG_AGENT = CASE INDICATEUR
WHEN 'TAUX D ACCORD' THEN PremierTableau.TAccord_G_Agent
WHEN 'TAUX CA/FT' THEN PremierTableau.TCA_G_Agent
WHEN 'TAUX RR/FT' THEN PremierTableau.TRR_G_Agent
WHEN 'TAUX DOUBLONS/FT' THEN PremierTableau.TDoublons_G_Agent
WHEN 'TAUX DE HC/FT' THEN PremierTableau.THCible_G_Agent
WHEN 'TAUX INJOIGNABLE/FT' THEN PremierTableau.TInjoignable_G_Agent
WHEN 'TAUX REFUS VPE/FT' THEN PremierTableau.TRefusVPE_G_Agent
WHEN 'TAUX FN/FT' THEN PremierTableau.TFN_G_Agent
WHEN 'PRIME MOYENNE' THEN PremierTableau.PrimeMoyenneG_Agent
ELSE CG_PLATEAU
END,
-- CAMPAGNE1 PLATEAU
C1_PLATEAU = CASE INDICATEUR
WHEN 'TAUX D ACCORD' THEN PremierTableau.TAccord_C1_Plateau
WHEN 'TAUX CA/FT' THEN PremierTableau.TCA_C1_Plateau
WHEN 'TAUX RR/FT' THEN PremierTableau.TRR_C1_Plateau
WHEN 'TAUX DOUBLONS/FT' THEN PremierTableau.TDoublons_C1_Plateau
WHEN 'TAUX DE HC/FT' THEN PremierTableau.THCible_C1_Plateau
WHEN 'TAUX INJOIGNABLE/FT' THEN PremierTableau.TInjoignable_C1_Plateau
WHEN 'TAUX REFUS VPE/FT' THEN PremierTableau.TRefusVPE_C1_Plateau
WHEN 'TAUX FN/FT' THEN PremierTableau.TFN_C1_Plateau
WHEN 'PRIME MOYENNE' THEN PremierTableau.PrimeMoyenneC1_Plateau
ELSE CG_PLATEAU
END,
-- CAMPAGNE1 AGENT
C1_AGENT = CASE INDICATEUR
WHEN 'TAUX D ACCORD' THEN PremierTableau.TAccord_C1_Agent
WHEN 'TAUX CA/FT' THEN PremierTableau.TCA_C1_Agent
WHEN 'TAUX RR/FT' THEN PremierTableau.TRR_C1_Agent
WHEN 'TAUX DOUBLONS/FT' THEN PremierTableau.TDoublons_C1_Agent
WHEN 'TAUX DE HC/FT' THEN PremierTableau.THCible_C1_Agent
WHEN 'TAUX INJOIGNABLE/FT' THEN PremierTableau.TInjoignable_C1_Agent
WHEN 'TAUX REFUS VPE/FT' THEN PremierTableau.TRefusVPE_C1_Agent
WHEN 'TAUX FN/FT' THEN PremierTableau.TFN_C1_Agent
WHEN 'PRIME MOYENNE' THEN PremierTableau.PrimeMoyenneC1_Agent
ELSE CG_PLATEAU
END,
-- CAMPAGNE2 PLATEAU
C2_PLATEAU = CASE INDICATEUR
WHEN 'TAUX D ACCORD' THEN PremierTableau.TAccord_C2_Plateau
WHEN 'TAUX CA/FT' THEN PremierTableau.TCA_C2_Plateau
WHEN 'TAUX RR/FT' THEN PremierTableau.TRR_C2_Plateau
WHEN 'TAUX DOUBLONS/FT' THEN PremierTableau.TDoublons_C2_Plateau
WHEN 'TAUX DE HC/FT' THEN PremierTableau.THCible_C2_Plateau
WHEN 'TAUX INJOIGNABLE/FT' THEN PremierTableau.TInjoignable_C2_Plateau
WHEN 'TAUX REFUS VPE/FT' THEN PremierTableau.TRefusVPE_C2_Plateau
WHEN 'TAUX FN/FT' THEN PremierTableau.TFN_C2_Plateau
WHEN 'PRIME MOYENNE' THEN PremierTableau.PrimeMoyenneC2_Plateau
ELSE CG_PLATEAU
END,
-- CAMPAGNE2 AGENT
C2_AGENT = CASE INDICATEUR
WHEN 'TAUX D ACCORD' THEN PremierTableau.TAccord_C2_Agent
WHEN 'TAUX CA/FT' THEN PremierTableau.TCA_C2_Agent
WHEN 'TAUX RR/FT' THEN PremierTableau.TRR_C2_Agent
WHEN 'TAUX DOUBLONS/FT' THEN PremierTableau.TDoublons_C2_Agent
WHEN 'TAUX DE HC/FT' THEN PremierTableau.THCible_C2_Agent
WHEN 'TAUX INJOIGNABLE/FT' THEN PremierTableau.TInjoignable_C2_Agent
WHEN 'TAUX REFUS VPE/FT' THEN PremierTableau.TRefusVPE_C2_Agent
WHEN 'TAUX FN/FT' THEN PremierTableau.TFN_C2_Agent
WHEN 'PRIME MOYENNE' THEN PremierTableau.PrimeMoyenneC2_Agent
ELSE CG_PLATEAU
END,
-- CAMPAGNE3 PLATEAU
C3_PLATEAU = CASE INDICATEUR
WHEN 'TAUX D ACCORD' THEN PremierTableau.TAccord_C3_Plateau
WHEN 'TAUX CA/FT' THEN PremierTableau.TCA_C3_Plateau
WHEN 'TAUX RR/FT' THEN PremierTableau.TRR_C3_Plateau
WHEN 'TAUX DOUBLONS/FT' THEN PremierTableau.TDoublons_C3_Plateau
WHEN 'TAUX DE HC/FT' THEN PremierTableau.THCible_C3_Plateau
WHEN 'TAUX INJOIGNABLE/FT' THEN PremierTableau.TInjoignable_C3_Plateau
WHEN 'TAUX REFUS VPE/FT' THEN PremierTableau.TRefusVPE_C3_Plateau
WHEN 'TAUX FN/FT' THEN PremierTableau.TFN_C3_Plateau
WHEN 'PRIME MOYENNE' THEN PremierTableau.PrimeMoyenneC3_Plateau
ELSE CG_PLATEAU
END,
-- CAMPAGNE2 AGENT
C3_AGENT = CASE INDICATEUR
WHEN 'TAUX D ACCORD' THEN PremierTableau.TAccord_C3_Agent
WHEN 'TAUX CA/FT' THEN PremierTableau.TCA_C3_Agent
WHEN 'TAUX RR/FT' THEN PremierTableau.TRR_C3_Agent
WHEN 'TAUX DOUBLONS/FT' THEN PremierTableau.TDoublons_C3_Agent
WHEN 'TAUX DE HC/FT' THEN PremierTableau.THCible_C3_Agent
WHEN 'TAUX INJOIGNABLE/FT' THEN PremierTableau.TInjoignable_C3_Agent
WHEN 'TAUX REFUS VPE/FT' THEN PremierTableau.TRefusVPE_C3_Agent
WHEN 'TAUX FN/FT' THEN PremierTableau.TFN_C3_Agent
WHEN 'PRIME MOYENNE' THEN PremierTableau.PrimeMoyenneC3_Agent
ELSE CG_PLATEAU
END
FROM PremierTableau,DEV_SUPERVISION.dbo.Tableau_Final2 |
Partager