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Global Knowledge : Modelling the Customers Business

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  • 03/11/2015
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    Agenda
    Evénements développeurs et It Pro

    Global Knowledge : Modelling the Customers Business



    Webinar du 03 Novembre 2015

    • 16:00 Egypt Standard
    • 15:00 CET Time
    • 14:00 UK Time

    Overview:

    With the increasing level of detailed information being gathered and communicated, the level of complexity also increases.

    The need to be able to clearly understand and articulate these complex scenarios is fundamental to the success of the engagement.

    Modelling is a key technique to ensure clarity of communication and under-standing.

    Outlines:

    The planning and modelling of the future state of the organisation requires an understanding of what activities, processes and actors will be involved to be successful.

    The key techniques and tools covered are :

    Value Chain Analysis
    • Creating value for your customers
    • Maximising value

    Business Use Case
    • Aligning goals with business strategy
    • Quantifying value to business
    • Assigning priorities

    Business Process Modelling
    • Understanding internal business procedures
    • Communicating your business procedures
    • Collaborations and business transactions between organisations
    • Understanding your business

    Speakers:

    Scott Young

    Scott is a consultant with more than 15 years' experience specialising in technology enabled customer business transformation. He has a profound understanding of how institutions can leverage technical architecture in their business strategy.
    Working with Global Knowledge, Scott is the lead designer of the Business Architecture Transformation Program and Cisco Business Value Certification program, responsible for the design and development of the content and successfully delivering the program to global audiences. He is also responsible for designing and developing an accredited TOGAF Certification program
    Scott also has a wealth of experience in the multi-modal design and delivery of technical, networking and software training. He has designed and delivered complex and highly successful enablement projects for groups as diverse as sales, engineering, product management groups and end customers.

    Technical Requirements:

    Internet connection and computer speakers for audio.