aide de rapport

je ne sais pas de quoi sagit- il si vous pouvez m'aider a analiser se raport oubien m'orienter ver le furom spesialisé . merci

bonj

j'ai unprobléme dans si vous pouvez m'aider svp rt merci .
vola le raport

#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x08c3c8fa, pid=2792, tid=2856
#
# Java VM: Java HotSpot(TM) Client VM (10.0-b22 mixed mode windows-x86)
# Problematic frame:
# V [jvm.dll+0xcc8fa]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread (0x020f9800): JavaThread "main" [_thread_in_vm, id=2856, stack(0x01e80000,0x01f80000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000008

Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x00000008, EDX=0x01f768a0
ESP=0x01f766c8, EBP=0x00000000, ESI=0x020f9800, EDI=0x00000000
EIP=0x08c3c8fa, EFLAGS=0x00010246

Top of Stack: (sp=0x01f766c8)
0x01f766c8: 08c44491 00000000 00000000 020f98f4
0x01f766d8: 01f7672c 6d32198b 00000000 020f9800
0x01f766e8: 00000000 020f9800 00000000 1b013258
0x01f766f8: 1b7b0258 0000000c 211220c8 00000000
0x01f76708: 211225f0 6d314e78 020f98f4 6d3224a4
0x01f76718: 00000000 020f98f4 00000000 00000000
0x01f76728: 020f9800 01f76758 6d3156d3 020f98f4
0x01f76738: 01f76757 6d3224a4 6d3224c0 6d321978

Instructions: (pc=0x08c3c8fa)
0x08c3c8ea: 83 c4 18 c3 cc cc 8b 44 24 04 8b 0d 44 10 d9 08
0x08c3c8fa: 8b 04 01 c3 cc cc 8b 44 24 04 8b 0d 3c 10 d9 08

Stack: [0x01e80000,0x01f80000], sp=0x01f766c8, free space=985k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0xcc8fa]

[error occurred during error reporting (printing native stack), id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x0b712800 JavaThread "CacheCleanUpThread" daemon [_thread_new, id=220, stack(0x00000000,0x00000000)]
0x0b722800 JavaThread "CacheMemoryCleanUpThread" [_thread_blocked, id=200, stack(0x0bcc0000,0x0bdc0000)]
0x0b703800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=648, stack(0x0bbc0000,0x0bcc0000)]
0x0b6f2800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2612, stack(0x0bac0000,0x0bbc0000)]
0x0b6f1c00 JavaThread "AWT-Shutdown" [_thread_blocked, id=268, stack(0x0b9c0000,0x0bac0000)]
0x0b6eec00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2540, stack(0x0b8c0000,0x0b9c0000)]
0x0ae5e800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1580, stack(0x0b4c0000,0x0b5c0000)]
0x0ae47c00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3800, stack(0x0b3c0000,0x0b4c0000)]
0x0ae46c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=2108, stack(0x0b2c0000,0x0b3c0000)]
0x0ae4f400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2672, stack(0x0b1c0000,0x0b2c0000)]
0x0ae39400 JavaThread "Finalizer" daemon [_thread_blocked, id=3776, stack(0x0b0c0000,0x0b1c0000)]
0x0ae38800 JavaThread "Reference Handler" daemon [_thread_blocked, id=1624, stack(0x0afc0000,0x0b0c0000)]
=>0x020f9800 JavaThread "main" [_thread_in_vm, id=2856, stack(0x01e80000,0x01f80000)]

Other Threads:
0x0ae33c00 VMThread [stack: 0x0aec0000,0x0afc0000] [id=3756]
0x0ae71800 WatcherThread [stack: 0x0b5c0000,0x0b6c0000] [id=3540]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 960K, used 80K [0x1b010000, 0x1b110000, 0x1b770000)
eden space 896K, 1% used [0x1b010000, 0x1b0142d0, 0x1b0f0000)
from space 64K, 100% used [0x1b100000, 0x1b110000, 0x1b110000)
to space 64K, 0% used [0x1b0f0000, 0x1b0f0000, 0x1b100000)
tenured generation total 4096K, used 389K [0x1b770000, 0x1bb70000, 0x21010000)
the space 4096K, 9% used [0x1b770000, 0x1b7d16f0, 0x1b7d1800, 0x1bb70000)
compacting perm gen total 12288K, used 4970K [0x21010000, 0x21c10000, 0x25010000)
the space 12288K, 40% used [0x21010000, 0x214eaae0, 0x214eac00, 0x21c10000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x004cc000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x7c910000 - 0x7c9c6000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c906000 C:\WINDOWS\system32\kernel32.dll
0x77da0000 - 0x77e4c000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e50000 - 0x77ee2000 C:\WINDOWS\system32\RPCRT4.dll
0x77fc0000 - 0x77fd1000 C:\WINDOWS\system32\Secur32.dll
0x77ef0000 - 0x77f39000 C:\WINDOWS\system32\GDI32.dll
0x7e390000 - 0x7e421000 C:\WINDOWS\system32\USER32.dll
0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll
0x77f40000 - 0x77fbc000 C:\WINDOWS\system32\SHLWAPI.dll
0x7c9d0000 - 0x7d901000 C:\WINDOWS\system32\SHELL32.dll
0x774a0000 - 0x775dd000 C:\WINDOWS\system32\ole32.dll
0x44160000 - 0x442da000 C:\WINDOWS\system32\urlmon.dll
0x770e0000 - 0x7716b000 C:\WINDOWS\system32\OLEAUT32.dll
0x43e00000 - 0x43e45000 C:\WINDOWS\system32\iertutil.dll
0x77bd0000 - 0x77bd8000 C:\WINDOWS\system32\VERSION.dll
0x76320000 - 0x7633d000 C:\WINDOWS\system32\IMM32.DLL
0x62dc0000 - 0x62dc9000 C:\WINDOWS\system32\LPK.DLL
0x6e780000 - 0x6e7fd000 C:\WINDOWS\system32\USP10.dll
0x77390000 - 0x77493000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x58b50000 - 0x58bf1000 C:\WINDOWS\system32\comctl32.dll
0x44360000 - 0x44961000 C:\WINDOWS\system32\IEFRAME.dll
0x76ba0000 - 0x76bab000 C:\WINDOWS\system32\PSAPI.DLL
0x5b090000 - 0x5b0c8000 C:\WINDOWS\system32\UxTheme.dll
0x00d00000 - 0x00fda000 C:\WINDOWS\system32\xpsp2res.dll
0x75140000 - 0x7516e000 C:\WINDOWS\system32\msctfime.ime
0x5dff0000 - 0x5e01f000 C:\WINDOWS\system32\IEUI.dll
0x76310000 - 0x76315000 C:\WINDOWS\system32\MSIMG32.dll
0x4eb80000 - 0x4ed26000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5512_x-ww_dfb54e0c\gdiplus.dll
0x46fe0000 - 0x47001000 C:\WINDOWS\system32\xmllite.dll
0x77b50000 - 0x77b72000 C:\WINDOWS\system32\apphelp.dll
0x76f80000 - 0x76fff000 C:\WINDOWS\system32\CLBCATQ.DLL
0x01620000 - 0x017a8000 C:\WINDOWS\system32\COMRes.dll
0x74660000 - 0x7468a000 C:\WINDOWS\system32\msimtf.dll
0x74690000 - 0x746dc000 C:\WINDOWS\system32\MSCTF.dll
0x765b0000 - 0x7669c000 C:\WINDOWS\System32\cscui.dll
0x01880000 - 0x018d0000 C:\WINDOWS\System32\CSCDLL.dll
0x01970000 - 0x01be8000 C:\WINDOWS\system32\SETUPAPI.dll
0x6bd10000 - 0x6bd20000 C:\Program Files\Microsoft Office\Office12\msohevi.dll
0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
0x61930000 - 0x6197a000 C:\Program Files\Internet Explorer\ieproxy.dll
0x01f80000 - 0x02073000 C:\WINDOWS\system32\WININET.dll
0x02080000 - 0x02089000 C:\WINDOWS\system32\Normaliz.dll
0x75d30000 - 0x75dc1000 C:\WINDOWS\system32\MLANG.dll
0x719f0000 - 0x71a07000 C:\WINDOWS\system32\ws2_32.dll
0x719e0000 - 0x719e8000 C:\WINDOWS\system32\WS2HELP.dll
0x10000000 - 0x10010000 C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
0x6d7c0000 - 0x6d83b000 C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre1.6.0_06\bin\MSVCR71.dll
0x29500000 - 0x29551000 C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x77210000 - 0x772c8000 C:\WINDOWS\system32\SXS.DLL
0x27500000 - 0x275c8000 C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\msidcrl40.dll
0x779e0000 - 0x77a77000 C:\WINDOWS\system32\CRYPT32.dll
0x77a80000 - 0x77a92000 C:\WINDOWS\system32\MSASN1.dll
0x72220000 - 0x72225000 C:\WINDOWS\system32\SensApi.dll
0x76be0000 - 0x76c10000 C:\WINDOWS\system32\WINTRUST.dll
0x76c40000 - 0x76c68000 C:\WINDOWS\system32\IMAGEHLP.dll
0x02130000 - 0x02162000 C:\PROGRA~1\FlashFXP\IEFlash.dll
0x76960000 - 0x76a16000 C:\WINDOWS\system32\userenv.dll
0x6fee0000 - 0x6ff35000 C:\WINDOWS\system32\netapi32.dll
0x75ed0000 - 0x75ee3000 C:\WINDOWS\system32\cryptnet.dll
0x4d5e0000 - 0x4d639000 C:\WINDOWS\system32\WINHTTP.dll
0x76f10000 - 0x76f3d000 C:\WINDOWS\system32\WLDAP32.dll
0x748f0000 - 0x74a0f000 C:\WINDOWS\system32\msxml3.dll
0x71ca0000 - 0x71cbb000 C:\WINDOWS\system32\ACTXPRXY.DLL
0x71990000 - 0x719d0000 C:\WINDOWS\system32\mswsock.dll
0x62e40000 - 0x62e99000 C:\WINDOWS\system32\hnetcfg.dll
0x719d0000 - 0x719d8000 C:\WINDOWS\System32\wshtcpip.dll
0x76790000 - 0x767b7000 C:\WINDOWS\system32\schannel.dll
0x76e90000 - 0x76ecc000 C:\WINDOWS\system32\RASAPI32.dll
0x76e40000 - 0x76e52000 C:\WINDOWS\system32\rasman.dll
0x76e60000 - 0x76e8f000 C:\WINDOWS\system32\TAPI32.dll
0x76e30000 - 0x76e3e000 C:\WINDOWS\system32\rtutils.dll
0x76ae0000 - 0x76b0f000 C:\WINDOWS\system32\WINMM.dll
0x76f70000 - 0x76f76000 C:\WINDOWS\system32\rasadhlp.dll
0x76ed0000 - 0x76ef7000 C:\WINDOWS\system32\DNSAPI.dll
0x76d10000 - 0x76d29000 C:\WINDOWS\system32\iphlpapi.dll
0x77c40000 - 0x77c64000 C:\WINDOWS\system32\msv1_0.dll
0x68100000 - 0x68126000 C:\WINDOWS\system32\dssenh.dll
0x44a40000 - 0x44db4000 C:\WINDOWS\system32\mshtml.dll
0x035c0000 - 0x035e9000 C:\WINDOWS\system32\msls31.dll
0x449d0000 - 0x44a30000 C:\WINDOWS\system32\ieapfltr.dll
0x77650000 - 0x77671000 C:\WINDOWS\system32\NTMARTA.DLL
0x71b50000 - 0x71b63000 C:\WINDOWS\system32\SAMLIB.dll
0x75be0000 - 0x75c5d000 C:\WINDOWS\system32\jscript.dll
0x72c70000 - 0x72c79000 C:\WINDOWS\system32\wdmaud.drv
0x72c60000 - 0x72c68000 C:\WINDOWS\system32\msacm32.drv
0x77bb0000 - 0x77bc5000 C:\WINDOWS\system32\MSACM32.dll
0x77ba0000 - 0x77ba7000 C:\WINDOWS\system32\midimap.dll
0x74bf0000 - 0x74c1c000 C:\WINDOWS\system32\oleacc.dll
0x76010000 - 0x76075000 C:\WINDOWS\system32\MSVCP60.dll
0x1b000000 - 0x1b00c000 C:\WINDOWS\system32\ImgUtil.dll
0x42f90000 - 0x42f9e000 C:\WINDOWS\system32\pngfilt.dll
0x43280000 - 0x432b9000 C:\WINDOWS\system32\Dxtrans.dll
0x76ac0000 - 0x76ad1000 C:\WINDOWS\system32\ATL.DLL
0x6d8f0000 - 0x6d8fa000 C:\WINDOWS\system32\ddrawex.dll
0x736b0000 - 0x736fb000 C:\WINDOWS\system32\DDRAW.dll
0x73b10000 - 0x73b16000 C:\WINDOWS\system32\DCIMAN32.dll
0x43170000 - 0x431c7000 C:\WINDOWS\system32\Dxtmsft.dll
0x44000000 - 0x44077000 C:\WINDOWS\system32\mshtmled.dll
0x73250000 - 0x732b9000 C:\WINDOWS\system32\vbscript.dll
0x05260000 - 0x056d5000 C:\WINDOWS\system32\Macromed\Flash\Flash10a.ocx
0x76340000 - 0x7639f000 C:\WINDOWS\system32\COMDLG32.dll
0x73a80000 - 0x73a95000 C:\WINDOWS\system32\mscms.dll
0x72f50000 - 0x72f76000 C:\WINDOWS\system32\WINSPOOL.DRV
0x79000000 - 0x79046000 C:\WINDOWS\system32\mscoree.dll
0x63f00000 - 0x63f0c000 C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorie.dll
0x59000000 - 0x5903a000 C:\PROGRA~1\MSNMES~1\MSGSC8~1.DLL
0x6d6b0000 - 0x6d6d1000 C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
0x6d400000 - 0x6d41b000 C:\Program Files\Java\jre1.6.0_06\bin\jpiexp.dll
0x6d1b0000 - 0x6d1c1000 C:\Program Files\Java\jre1.6.0_06\bin\deploy.dll
0x71a10000 - 0x71a1a000 C:\WINDOWS\system32\wsock32.dll
0x74cd0000 - 0x74cee000 C:\WINDOWS\system32\wshbth.dll
0x76f60000 - 0x76f68000 C:\WINDOWS\System32\winrnr.dll
0x6d450000 - 0x6d474000 C:\Program Files\Java\jre1.6.0_06\bin\jpishare.dll
0x08b70000 - 0x08dc0000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\client\jvm.dll
0x6d270000 - 0x6d278000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\hpi.dll
0x6d770000 - 0x6d77c000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\verify.dll
0x6d310000 - 0x6d32f000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\java.dll
0x6d7b0000 - 0x6d7bf000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\zip.dll
0x6d000000 - 0x6d12e000 C:\Program Files\Java\jre1.6.0_06\bin\awt.dll
0x6d210000 - 0x6d263000 C:\Program Files\Java\jre1.6.0_06\bin\fontmanager.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_06 -Djavaplugin.nodotversion=160_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~1.0_0 -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE16~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_06 -Djavaplugin.nodotversion=160_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~1.0_0
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:\PROGRA~1\Java\JRE16~1.0_0\bin;C:\Program Files\MSN Messenger\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;.
USERNAME=Administrateur
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 9 Stepping 5, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 1 (1 cores per cpu, 1 threads per core) family 6 model 9 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 523496k(127856k free), swap 1277364k(913892k free)

vm_info: Java HotSpot(TM) Client VM (10.0-b22) for windows-x86 JRE (1.6.0_06-b02), built on Mar 25 2008 01:22:05 by "java_re" with MS VC++ 7.1

time: Fri Apr 24 17:52:50 2009
elapsed time: 1 seconds