Evénements développeurs et It Pro

Global Knowledge : Managing Customer Business Requirements

Webinar du 27 Octobre 2015

15:00 Egypt Standard
15:00 CET Time
14:00 UK Time

Overview:

In the journey to enable the customer to achieve their business objectives and goals, understanding the overall strategy and vision is a key element. Once that is understood, the level of detail required to enable that change within the organisation becomes much greater.

The business changes will drive requirements within the organisation, as will various stakeholders and other groups. Understanding, validating and constantly checking progress against these requirements is a key step to ensuring the direction taken is correct.

Outlines:

This webinar introduces the key elements required to ensure comprehensive requirements gathering.

The key techniques and tools covered are :

Facilitation Techniques

Being an effective facilitator
Planning and guiding proceedings effectively

Requirements Discovery Process

Identifying system requirements
Needs and desires for a system or application
Functions, features and constraints

Speakers:

Scott Young

Scott is a consultant with more than 15 years' experience specialising in technology enabled customer business transformation. He has a profound understanding of how institutions can leverage technical architecture in their business strategy.
Working with Global Knowledge, Scott is the lead designer of the Business Architecture Transformation Program and Cisco Business Value Certification program, responsible for the design and development of the content and successfully delivering the program to global audiences. He is also responsible for designing and developing an accredited TOGAF Certification program
Scott also has a wealth of experience in the multi-modal design and delivery of technical, networking and software training. He has designed and delivered complex and highly successful enablement projects for groups as diverse as sales, engineering, product management groups and end customers.

Technical Requirements:

Internet connection and computer speakers for audio.