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24/11/2015

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  • 24/11/2015
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    Agenda
    Evénements développeurs et It Pro

    Global Knowledge : Delivering Benefits Realisation to the Customer



    Webinar du 24 Novembre 2015

    • 16:00 Egypt Standard
    • 15:00 CET Time
    • 14:00 UK Time

    Overview:

    If the elements of the Business Case including the solution design, financial impact and benefits can be thought of as the promises made to the customer, Benefits Realisation is the technique to ensure these promises are delivered.

    It is vital to ensure that not only does the project deliver all of the benefits predicted, but there is a process to measure, demonstrate and articulate that the benefits have been realised.

    Outlines:

    This webinar covers the main elements required to successfully deliver benefits realisation as part of the customer engagement.

    The key techniques and tools covered are :

    Implementation Readiness Factor Assessment
    This process covers IT and business unit capacity to execute, Vision and commitment, Approach and ability to implement, Governance and ac-countability, Funding and sponsorship and the business case

    Implementation Road Mapping
    • Estimate resource requirements
    • Estimate project timing
    • Refine capability-based planning
    • Define capability increments
    • Determine transition architectures
    • Manage risks of implementation projects
    • Confirm interactions with management frameworks

    Benefit Realisation Approach- Focusing on the follow activities :
    • Confirm the benefits expected from the business case, as well as risks and assumptions
    • Fund and staff the benefit measurement resources and Identify changes (roles, processes, behaviors) required to achieve benefits
    • Plan contingencies for obstacles to benefit achievement
    • Track the level of benefit attainment and compare to projected tar-gets
    • Report on actual benefits attained by end of implementation versus expected benefits

    Speakers:

    Scott Young

    Scott is a consultant with more than 15 years' experience specialising in technology enabled customer business transformation. He has a profound understanding of how institutions can leverage technical architecture in their business strategy.
    Working with Global Knowledge, Scott is the lead designer of the Business Architecture Transformation Program and Cisco Business Value Certification program, responsible for the design and development of the content and successfully delivering the program to global audiences. He is also responsible for designing and developing an accredited TOGAF Certification program
    Scott also has a wealth of experience in the multi-modal design and delivery of technical, networking and software training. He has designed and delivered complex and highly successful enablement projects for groups as diverse as sales, engineering, product management groups and end customers.

    Technical Requirements:

    Internet connection and computer speakers for audio.